EU AI Act Bridge Series — Flagship E-Book

EU AI Act Compliance:
A 6-Obligation Build Guide
for Regulated Organisations

Six legal obligations. Six operational registers. One coherent compliance posture. This guide walks DPOs, CIOs, Legal Leads, and AI Governance Owners through every mandatory building block of EU AI Act compliance — from staff training records to GPAI vendor verification.

Document Reference EBOOK-AIMS-EU-001 v1.0
Published August 2026
Audience DPOs · CIOs · Compliance Leads · AI Product Owners
Regulatory Instrument Regulation (EU) 2024/1689 — EU AI Act
ISO/IEC 42001:2023 ITIL 4 ISO 9001:2015 IEC 82079-1:2012 EU AI Act 2024/1689
UNUS London Ltd · unuslondon.com · Registered in England and Wales · This publication is produced for educational purposes only and does not constitute legal advice. All templates and controlled-document examples require adaptation and qualified review before operational use. · © 2026 UNUS London Ltd. All rights reserved. · Next review: February 2027 · Retention: 7 years
Contents

What this guide covers

INTRO
Introduction: Why Six Obligations, Not One How the EU AI Act creates a layered compliance architecture — and why each obligation is load-bearing
CH 01
AI Literacy — The Evidence No One Has Building the per-person, per-system training register that Article 4 demands
Article 4 · REG-AIMS-LIT-001
CH 02
Transparency — The Disclosure Every Client Deserves Drafting and maintaining an Article 50 Compliance Statement before the December 2026 deadline
Article 50 · DOC-AIMS-ART50-001
CH 03
Classification — Is Your AI System High-Risk? Running the Annex III three-step screening that determines which obligations trigger
Annex III · REG-AIMS-CLASS-001
CH 04
Fundamental Rights — The Assessment Most Organisations Skip Completing or formally ruling out the FRIA, and why a non-trigger confirmation is itself evidence
Article 27 · FRIA-AIMS-001
CH 05
Incident Notification — The 48-Hour Procedure Classifying, logging, and notifying AI incidents before the obligation window closes
Article 26(5) · PROC-AIMS-EUINC-001
CH 06
GPAI Verification — The Supply Chain Obligation Verifying provider compliance for every general-purpose AI model your organisation deploys
Arts. 25 & 53 · REG-AIMS-GPAI-001
CLOSING
The Unified Compliance Posture How the six obligations form a single governance architecture — and what the evidence pack looks like when it is complete

Each chapter follows the same pattern: the legal obligation and its precise scope, the compliance gap most organisations have, the practical build specification, and the ISO/ITIL alignment. Read sequentially or navigate by obligation. Chapter 03 is the gateway — its classification outcome determines whether Chapters 04 and 05 are mandatory or precautionary. Chapters 01, 02, and 06 apply to every organisation using an AI tool, regardless of classification outcome.

00
Introduction

Why Six Obligations,
Not One

The EU AI Act is not a single compliance task. It is an architecture of interdependent obligations that trigger in sequence and build on each other.

Most compliance guides treat the EU AI Act as a classification question: is our AI system high-risk? If yes, do the heavy compliance work. If no, carry on. This framing is wrong in two directions.

First, it understates the obligations that apply universally. Article 4 (AI literacy) and Article 50 (transparency) have been in force since 2 February 2025. Articles 25 and 53 (GPAI supply chain verification) apply to every organisation deploying a large language model — which, in 2026, means almost every organisation with an AI tool of any kind. These obligations do not wait for a classification assessment. They are already live.

Second, the classification question itself is an obligation. A wrong answer — classifying a high-risk system as not high-risk, or over-classifying a standard tool as high-risk — carries regulatory, operational, and financial consequences. The classification register is not a prerequisite to compliance; it is a compliance deliverable in its own right.

The obligation sequence

The six obligations in this guide form a logical sequence, not an arbitrary list. Each one builds on the previous, and the overall architecture is more than the sum of its parts.

  1. 01
    Article 4 — AI Literacy Establish who in your organisation uses which AI tools, and prove that each person received appropriate training. This is the foundation of every subsequent obligation — you cannot demonstrate human oversight without first demonstrating that the humans are qualified to provide it.
  2. 02
    Article 50 — Transparency Publish a formal statement of your AI use, human oversight procedures, and the limits of automated output. This obligation has a hard deadline of 2 December 2026 and applies even where all your AI systems are classified as not high-risk.
  3. 03
    Annex III — Classification Screen every AI system against the eight high-risk use-case areas in Annex III. The classification outcome is a gateway: it determines whether obligations 04 and 05 are mandatory or precautionary. Get this wrong and you either carry unnecessary compliance burden or expose yourself to unregistered high-risk systems.
  4. 04
    Article 27 — Fundamental Rights Impact Assessment If any system is classified as high-risk under Annex III, a FRIA is mandatory before deployment. If no system is high-risk, a non-trigger confirmation is still required — the absence of a FRIA without a documented assessment of why it is not needed is itself a governance gap.
  5. 05
    Article 26(5) — Incident Notification Maintain a documented procedure for identifying, classifying, and notifying AI incidents. The notification obligation to providers and competent authorities applies to high-risk systems; the incident logging obligation applies to all systems as a matter of professional governance.
  6. 06
    Articles 25 & 53 — GPAI Verification Verify that every general-purpose AI model provider — OpenAI, Microsoft, Google, and their equivalents — has met their Article 53 documentation obligations. Maintain a per-provider, per-model supply chain governance record updated annually.
⬛ The Evidence Problem

The EU AI Act does not merely require compliance — it requires demonstrable compliance. The distinction matters. A firm that has trained its staff on AI tools but holds no training records is, in regulatory terms, no better positioned than a firm that has not trained them. Evidence is structural, not asserted. Every chapter in this guide produces a specific evidence artefact: a register, a document, a procedure, or a log. Together, those artefacts are the compliance posture — not aspirations, not policies, but things that exist in a system and can be retrieved in under 30 seconds when a client questionnaire, a regulator, or an auditor asks for them.

The regulatory timeline in force

Date Obligation Applies To Status
2 Feb 2025 Article 4 — AI Literacy All deployers of AI systems In Force
2 Dec 2026 Article 50 — Transparency Statement Deployers using generative AI Active Deadline
2 Dec 2026 Arts. 25 & 53 — GPAI Obligations Deployers of GPAI models Active Deadline
2 Dec 2027 Annex III — High-Risk Classification Deployers of standalone high-risk systems Upcoming
2 Aug 2028 Arts. 9–15, 26, 27 — High-Risk Obligations High-risk AI embedded in products Upcoming
ℹ Note — EU AI Act Simplification Regulation (Omnibus VII)

The EU AI Act Simplification Regulation (Omnibus VII, adopted 29 June 2026) introduced targeted amendments including the postponement of national AI regulatory sandboxes to 2 August 2027. All implementation dates in this guide reflect the current regulatory position as of August 2026. Organisations should monitor EU AI Office publications for further delegated acts and guidance.

01
Chapter 01 · Article 4 · REG-AIMS-LIT-001

AI Literacy —
The Evidence No One Has

Article 4 has been in force since 2 February 2025. Every organisation using an AI tool must hold per-person literacy training records. Most do not. Here is the register that produces them.

Article 4 — In Force ISO/IEC 42001 Cl. 7.2 ITIL 4 — HR & Workforce Management
Section 1 — The Legal Obligation

What Article 4 actually requires

Regulation (EU) 2024/1689 — Article 4 · AI Literacy

"Providers and deployers of AI systems shall take measures to ensure, to their best extent possible, a sufficient level of AI literacy of their staff and other persons dealing with the operation of AI systems on their behalf, taking into account their technical knowledge, experience, education, and training and the context in which the AI systems are to be used, and with due consideration of the persons or groups of persons on whom the AI systems are to be used."

Three elements carry legal weight in that clause. First, the obligation is context-sensitive: the required level of literacy is calibrated to the role, the AI system in scope, and the population it affects. A fee earner using a drafting tool is not the same compliance subject as an IT administrator maintaining the infrastructure it runs on. Second, the obligation is ongoing: literacy is not a one-time event. As AI systems are updated, replaced, or added, the literacy obligation refreshes. Third, the obligation requires evidence: "measures to ensure" is not satisfied by policy alone. It requires documented records that training occurred, at the appropriate level, for the appropriate person, on the appropriate system.

Section 2 — The Compliance Gap

The gap most organisations have

In practice, the Article 4 gap takes one of two forms. The first is the absence of any structured training record: staff have used AI tools, received vendor onboarding, or attended general awareness sessions, but no per-person, per-system record exists. The second — more dangerous — is the existence of generic training records (a CPD log, a team meeting attendance sheet) that cannot be connected to specific AI systems or specific competency levels. Neither satisfies Article 4's evidential requirement.

Governance Questionnaire Scenario — Before REG-AIMS-LIT-001

The question that exposes the gap

A panel client sends a supplier governance questionnaire. Section 7 asks: "Describe your AI governance framework, including how you ensure appropriate training for staff using AI tools in matters relating to our organisation." The compliance officer opens a folder. There is a generic AI usage policy. There is a record of one all-staff awareness session in January 2025. There are no per-person records. There are no competency assessments. There is no documentation linking any member of staff to any specific AI system they use on client matters. Section 7 is answered with a paragraph of aspirational language and submitted with everything crossed.

Section 3 — The Build Specification

REG-AIMS-LIT-001 — five fields that constitute Article 4 evidence

REG-AIMS-LIT-001 is a structured register — database schema, automation workflows, and frontend dashboard — that produces per-person, per-AI-system training records with a competency level, an evidence link, and a responsible-officer verification. Each record maps directly to an Article 4 evidential requirement.

Field: staff_id + ai_system_ref
Person + System linkage

Proves which specific person was trained on which specific AI system — the core Article 4 specificity requirement. Generic records that name a tool without naming a person, or name a person without naming a tool, do not satisfy this requirement.

Field: competency_assessed
Appropriate level

Documents the level of literacy reached, calibrated to the role and system context. Article 4's "sufficient level" is context-dependent — a Basic assessment for a low-use admin role is different from an Advanced assessment for a fee earner whose output depends on AI drafting.

Field: completed_date
Temporal evidence

Establishes that training occurred before or proximate to AI system use. A training record dated after an incident is not evidence of a compliant process — it is evidence of a reactive one.

Field: refresh_due_date
Ongoing obligation

Auto-calculated from the completion date and the refresh period set per AI system. Article 4 is not a one-time event. As systems are updated or replaced, the literacy obligation refreshes — and the register tracks when each person's record next requires renewal.

Field: colp_verified / responsible_officer
Human sign-off gate

The responsible officer's verification flag distinguishes a firm record from a self-declaration. This field is populated via an automated verification workflow that routes each new training record to the nominated officer for approval before it becomes a compliance record.

Field: evidence_description
Retroactive logging

Supports retroactive logging of training completed before the register was deployed — vendor attendance records, email confirmations, policy acknowledgements. Organisations that have been using AI tools since 2024 should not treat the absence of a register as evidence that no training occurred.

Section 4 — ISO/ITIL Alignment

Where ISO 42001 reaches — and where it stops

ISO/IEC 42001:2023 Clause 7.2 (Competence) establishes the framework for identifying required AI competencies and maintaining evidence of their achievement. It provides the governance structure but does not produce the per-person, per-system database record that Article 4 requires as evidence. REG-AIMS-LIT-001 is the instrument that converts the ISO 42001 framework into Article 4 evidence — the data layer beneath the governance layer.

ITIL 4 — Workforce and Talent Management

Under ITIL 4, AI literacy is an aspect of Workforce and Talent Management — the practice that ensures staff have the skills and knowledge to contribute to the creation and delivery of services. The training register is the operational record of that practice. The automated overdue monitor (WF-LIT-003) is the operational trigger that prevents the register from becoming stale. Together they implement the ITIL service management principle that competence evidence shall be current, not historical.

Section 5 — What You Build

Three components, one Article 4 evidence record

  1. 1
    Supabase PostgreSQL register (REG-AIMS-LIT-001) Six tables: staff, AI systems in scope, training records, exemptions, system requirements, and immutable audit log. Four compliance views: coverage by person, coverage by system, overdue records, and executive summary. Row-Level Security so responsible officers see only their scope.
  2. 2
    Three n8n automation workflows WF-LIT-001 (training log intake via webhook), WF-LIT-002 (responsible officer verification gate — routes each new record for sign-off before marking it verified), WF-LIT-003 (daily overdue monitor — identifies records past their refresh date and sends a flagged notification).
  3. 3
    HTML dashboard frontend Register view, compliance gaps view (showing which person/system combinations are not yet logged), and training log submission form that fires to the n8n intake webhook. Exportable to PDF for evidence submission.
⚐ Caution — Retroactive Logging

REG-AIMS-LIT-001 supports retroactive logging with the original training date. This is commercially important. If an organisation has been running AI tools since 2024 and can verify through vendor attendance records, email confirmations, or policy acknowledgement logs that training occurred, those events shall be logged with their original dates and an evidence description referencing the source document. Retroactive records with an evidence link are stronger than an absence of records.

02
Chapter 02 · Article 50 · DOC-AIMS-ART50-001

Transparency —
The Disclosure Every Client Deserves

The Article 50 deadline is 2 December 2026. Every organisation using generative AI — for drafting, summarising, communicating, or deciding — must publish a formal transparency statement. Most have not started.

Deadline: 2 Dec 2026 ISO/IEC 42001 Annex A ITIL 4 — Service Design
Section 1 — The Legal Obligation

What Article 50 actually requires

Regulation (EU) 2024/1689 — Article 50(1) · Transparency Obligations

"Providers shall ensure that AI systems intended to interact directly with natural persons are designed and developed in such a way that the natural persons concerned are informed that they are interacting with an AI system, unless this is obvious from the circumstances and context of use."

Regulation (EU) 2024/1689 — Article 50(4) · AI-Generated Content

"Deployers of AI systems that generate synthetic audio, video, text, or image content shall disclose that the content has been artificially generated or manipulated."

Article 50 operates at two levels. At the system level, it requires that natural persons know when they are interacting with an AI system. At the content level, it requires that recipients of AI-generated text, image, audio, or video know it was generated by AI. For organisations using generative AI tools — for drafting documents, generating correspondence, producing summaries, or creating reports — the content-level obligation applies to every output shared externally unless it has been subject to material human editorial transformation.

Article 50(4) includes a conditional exemption: where the content has been editorially reviewed and substantially modified by a human, the disclosure obligation may not apply to the final output. But the exemption is narrow. It requires documented evidence of the editorial process — not a general human-in-the-loop policy, but a record of review of the specific output. DOC-AIMS-ART50-001 includes the disclosure template for outputs shared without such editorial transformation, and the HITL procedure reference for outputs where the exemption is claimed.

Section 2 — The Compliance Gap

The four gaps in a typical Article 50 position

Gap 1
No disclosure statement exists

The organisation has no formal Article 50 statement. Clients, counterparties, and regulators receive AI-assisted outputs with no indication that an AI system was involved in their production.

Gap 2
Policy exists, no procedure

An AI usage policy mentions transparency as a principle but provides no operational procedure for how and when disclosures are made — who makes them, in what format, and to whom.

Gap 3
No exemption process

Where the organisation claims the Article 50(4) editorial exemption for HITL-reviewed outputs, there is no documented review record that evidences the claim.

Gap 4
No responsible owner

The statement has no named owner, no version control, and no review date. When the firm's AI tool portfolio changes, the statement is not updated — creating a divergence between the documented position and the actual one.

Section 3 — The Build Specification

DOC-AIMS-ART50-001 — six sections that constitute a compliant statement

  1. §1
    Scope and purpose Names the organisation, the AI systems in scope (by reference to the classification register, REG-AIMS-CLASS-001), and the purpose of the statement — to satisfy Article 50(1) and 50(4) disclosure obligations and to establish the organisation's public AI transparency position.
  2. §2
    AI systems in use A structured table listing each AI system, its provider, the use cases it is applied to, and the population of persons likely to interact with or receive outputs from it. This section maps directly to the AI system register built in Chapter 03.
  3. §3
    Disclosure method per use case Documents exactly how disclosure is made for each use case: footer notice on correspondence, verbal notification at the start of an AI-assisted interaction, document-level watermark, or system notification. Each method shall be documented — not assumed.
  4. §4
    Human-in-the-loop procedure reference References the HITL procedure (PROC-AIMS-HITL-001) that governs the editorial review of AI-generated outputs. Where the organisation claims the Article 50(4) exemption for reviewed outputs, this section is the documentary anchor for that claim.
  5. §5
    Responsible officer and review schedule Names the AI Risk Owner who owns the statement, the review frequency (at minimum annual, or on any material change to the AI system portfolio), and the sign-off authority for amendments.
  6. §6
    Document control block Version, status, issue date, next review date, related documents (REG-AIMS-CLASS-001, PROC-AIMS-HITL-001, REG-AIMS-LIT-001), and retention schedule. ISO 9001:2015 Clause 7.5.3 compliant document control.
⚑ Warning — The 2 December 2026 Deadline

Article 50 obligations for deployers of generative AI tools come into full force on 2 December 2026. An organisation that has not published a formal transparency statement by that date is in breach of a binding EU regulation from the moment the deadline passes. The statement does not need to be complex — it needs to be accurate, documented, signed, and current. DOC-AIMS-ART50-001 can be completed and signed in one session.

ITIL 4 — Service Design · Information Security Management

Under ITIL 4, the Article 50 statement is a Service Design artefact — it documents how AI systems are presented to users and what safeguards govern their outputs. It is also an Information Security Management record — it establishes the organisation's position on AI-generated content and the controls that prevent unattributed AI output from reaching clients without disclosure. Both practices require that the record be current, versioned, and owned.

03
Chapter 03 · Annex III · REG-AIMS-CLASS-001

Classification —
Is Your AI System High-Risk?

The Annex III classification question is the gateway to the entire high-risk compliance programme. A wrong answer triggers either unnecessary burden or unregistered risk. Here is the three-step screening that produces a defensible, COLP-verified outcome.

Annex III · Art. 6 ISO/IEC 42001 Cl. 6.1 ITIL 4 — Risk Management
Section 1 — The Legal Framework

How Annex III works — the eight areas

The EU AI Act classifies AI systems as high-risk if they fall within one of eight use-case areas defined in Annex III. The classification is use-case dependent, not technology dependent — the same AI model may be not high-risk in one application and high-risk in another. This is a critical distinction: the question is not "what kind of AI is this?" but "what is this AI being used to do, and in which context?"

Annex III AreaScopeTypical Relevance
Area 1 Biometric identification and categorisation Remote biometric identification systems
Area 2 Critical infrastructure management Energy, water, transport networks
Area 3 Education and vocational training AI-assisted examination scoring, access decisions
Area 4 Employment, worker management, access to self-employment AI-assisted recruitment, performance monitoring
Area 5 Essential private and public services Credit scoring, insurance risk assessment, benefits eligibility
Area 6 Law enforcement Crime prediction, evidence analysis
Area 7 Migration, asylum and border control Asylum application assistance, risk assessment
Area 8 Administration of justice and democratic processes AI used by judicial or quasi-judicial bodies
Section 2 — The Three-Step Screening

REG-AIMS-CLASS-001 — the gateway decision tree

  1. Step 1
    Does the system fall within any of the eight Annex III use-case areas? Screen the specific use case — not the technology — against all eight areas. A legal drafting tool does not fall within Area 8 simply because it "relates to" legal work. Area 8 covers AI used by judicial or quasi-judicial bodies, not by solicitors preparing materials for submission to a court. Document the area-by-area assessment and the rationale for each Not In Scope outcome.
  2. Step 2
    Does any Article 6(3) exclusion apply? Article 6(3) excludes AI systems intended for narrow preparatory tasks, AI systems performing a previously human-conducted activity, AI systems detecting patterns and deviations, and AI systems intended to prepare an assessment for human review. These exclusions are interpreted strictly — they are not a general escape from classification but a narrow carve-out for specific technical functions.
  3. Step 3
    Responsible officer sign-off on the classification outcome Every classification outcome — High-Risk, Not High-Risk, or Requires Legal Advice — shall be reviewed and signed off by the AI Risk Owner or COLP before entry into the register. The classification tool is guidance; the responsible officer's approval is the compliance record. A classification record without a sign-off date and a named officer is not a compliance record.
⚑ Warning — The Unassessed Position

The most dangerous classification outcome is not High-Risk — it is unassessed. An organisation that has not conducted a documented Annex III screening for its AI systems cannot demonstrate that it has considered its obligations under the EU AI Act, regardless of what those obligations turn out to be. The unassessed position is not a neutral one: it is evidence of a governance gap. REG-AIMS-CLASS-001 exists to close that gap, for every AI system, before the compliance deadlines arrive.

Section 3 — The Area 8 Distinction

Why most organisations are outside the high-risk categories

Area 8 — administration of justice and democratic processes — is the area that generates the most classification uncertainty for regulated professional services firms. The area covers AI systems intended to be used by a judicial or quasi-judicial body to assist in researching and interpreting facts and the law. The key phrase is "judicial or quasi-judicial body." A solicitor, compliance officer, or professional services firm is not such a body.

An organisation using GPT-4o to draft documents, research case law, or summarise reports is engaged in professional services activity — preparing material for use by people who may later interact with courts, regulators, or tribunals. The courts and regulators themselves may use AI in their processes, and that use would fall within Area 8. The organisation's preparation of material does not.

This distinction matters because the most common misclassification risk is organisations classifying their drafting or research tools as High-Risk under Area 8 on the basis that the output "relates to" regulated activity. A misclassification in this direction triggers Articles 9–15, Article 26, and Article 27 — substantial and disproportionate obligations. The correct outcome is Not High-Risk, with a documented rationale explaining precisely why Area 8 does not apply.

⚐ Caution — Sectors Requiring Closer Assessment

Organisations in financial services (Area 5 — credit scoring, insurance risk, benefits eligibility), immigration and asylum (Area 7), human resources (Area 4 — recruitment screening), and healthcare (Area 5 — diagnostic decision support) shall conduct a closer Annex III assessment than organisations in other sectors. AI tools used in these contexts for consequential decisions about individuals — not merely as drafting aids — carry the highest risk of a High-Risk classification. Borderline outcomes shall be recorded as "Requires Legal Advice" in REG-AIMS-CLASS-001 and referred for external legal review before a final classification is entered.

ITIL 4 — Risk Management · Service Configuration Management

Under ITIL 4, the classification register is the CMDB (Configuration Management Database) for AI risk. Every AI system is a configuration item with a known classification, owner, use case, and review date. Risk Management practice requires that every configuration item's risk be assessed and documented — not assumed. The annual review of each classification record is the ITIL risk review cycle applied to the AI system register.

04
Chapter 04 · Article 27 · FRIA-AIMS-001

Fundamental Rights —
The Assessment Most Organisations Skip

Article 27 requires a Fundamental Rights Impact Assessment before deploying a high-risk AI system. But the document most organisations are missing is the one that formally confirms they are not in that category — and why.

Article 27 · Conditional ISO/IEC 42001 Cl. 6.1.2 ITIL 4 — Risk Management
Section 1 — The Legal Obligation

What Article 27 requires — and when

Regulation (EU) 2024/1689 — Article 27(1) · Fundamental Rights Impact Assessment

"Prior to deploying a high-risk AI system referred to in Annex III, with the exception of high-risk AI systems referred to in point 2 of Annex III, deployers that are bodies governed by public law, or private operators providing public services, as well as deployers referred to in point (a) of Article 27(2), shall perform a fundamental rights impact assessment for the high-risk AI systems referred to in Annex III."

Three conditions determine whether a FRIA is mandatory. First, the system must be classified as High-Risk under Annex III — the Chapter 03 gateway. If REG-AIMS-CLASS-001 records Not High-Risk for every system, Article 27 does not apply in its primary form. Second, the deployer category matters: public law bodies and private operators providing public services are explicitly covered. Private operators in other sectors may be covered by Article 27(2) and by delegated acts the Commission may issue. Third — and this is where most organisations fall short — even where Article 27 does not strictly apply, the absence of a documented assessment of whether it applies is itself a governance gap.

Section 2 — The Two-Part Document

FRIA-AIMS-001 — one document, two functions

Part A — Current Position
Non-Trigger Confirmation

Documents the Chapter 03 classification outcome. All assessed AI systems are Not High-Risk. Article 27 is not currently triggered. Responsible officer sign-off confirms the assessment is accurate and the trigger conditions are understood and being monitored. Requires one session to complete.

Part B — If High-Risk is Triggered
Full FRIA — Arts. 27(1)(a)–(h)

Pre-structured against all eight mandatory FRIA dimensions. Activated only if any AI system receives a High-Risk classification. All placeholders populated for the specific system. Completion target: within 30 days of reclassification, before operational use in the high-risk context.

Section 3 — The Eight FRIA Dimensions

What a full Article 27(1)(a)–(h) FRIA covers

A FRIA activated by a High-Risk classification shall address all eight dimensions specified in Article 27(1). These are not optional sections — each must be completed before the system is deployed in the high-risk use case.

  1. (a)
    Description of the system and its purposeThe use case, the population affected, the decision or output the system produces, and the human oversight mechanism in place.
  2. (b)
    The geographic area and duration of useWhere and for how long the system will be deployed in the high-risk context.
  3. (c)
    Assessment of impact on fundamental rightsWhich rights are placed at risk by the system, including privacy, non-discrimination, dignity, and fair trial rights relevant to the use case.
  4. (d)
    Safeguards appliedThe technical and organisational measures that mitigate identified fundamental rights risks — human review gates, access controls, bias monitoring, and audit procedures.
  5. (e)
    Consultation of affected personsEvidence that persons or groups on whom the system will be used were consulted or their interests were represented in the assessment.
  6. (f)
    Competent authority to notifyIdentification of the national competent authority to whom the FRIA must be submitted under Article 27(5).
  7. (g)
    FRIA review scheduleFrequency and conditions under which the FRIA will be reviewed and updated — at minimum annually, or on any material change to the system or its use context.
  8. (h)
    Responsible officer sign-offNamed individual with authority to approve the FRIA and date of approval. The FRIA is not complete until a named responsible officer has signed it.
ℹ Note — Why a Non-Trigger Confirmation is Itself Evidence

A compliance programme that documents only obligations it has met has a structural gap: an auditor will ask "did you assess whether Article 27 applied, and if not, why not?" A programme that documents both the trigger assessment and its outcome — including outcomes where the obligation is not triggered — is demonstrably more complete. FRIA-AIMS-001 Part A is the record of that assessment. It is immediately completeable on the basis of the Chapter 03 classification register and takes one session. An organisation that has Part A signed and filed is in a fundamentally stronger evidential position than one that has neither a FRIA nor a documented non-trigger assessment.

⚑ Warning — Immigration, Legal Aid, and Healthcare Contexts

Organisations using AI to assist in asylum or immigration applications (Area 7), legal aid eligibility assessments (Area 5), or clinical decision support (Area 5) are the most likely to receive a High-Risk classification. If REG-AIMS-CLASS-001 records a High-Risk outcome for any system in these contexts, Article 27 applies and Part B of FRIA-AIMS-001 shall be completed before the system is used in that specific context. The FRIA must be submitted to the relevant national competent authority. Do not generalise a Not High-Risk outcome from a different sector or different system to a new use case without running a fresh classification assessment.

05
Chapter 05 · Article 26(5) · PROC-AIMS-EUINC-001

Incident Notification —
The 48-Hour Procedure

When an AI system produces a serious incident, the clock starts immediately. The notification obligation to providers and competent authorities has no grace period. Most organisations have no procedure. Here is the one that catches, classifies, and routes every incident before the window closes.

Article 26(5) · Article 73 ISO/IEC 42001 Cl. 10.1 ITIL 4 — Incident Management
Section 1 — The Legal Obligation

Two notification obligations, one procedure

Regulation (EU) 2024/1689 — Article 26(5) · Deployer Obligations

"Deployers shall inform the provider or distributor where relevant and the relevant national competent authority without undue delay when they become aware of any serious incident. In the event of a serious incident, deployers shall immediately discontinue use of the high-risk AI system."

Regulation (EU) 2024/1689 — Article 73 · Reporting of Serious Incidents

"Providers of high-risk AI systems referred to in Annex III, and deployers of high-risk AI systems, shall report any serious incident to the market surveillance authorities of the Member States where that incident occurred."

The two obligations must be kept distinct. Article 26(5) is the deployer-to-provider notification — the organisation tells the AI provider (OpenAI, Microsoft, or equivalent) that a serious incident occurred involving their system. Article 73 is the deployer-to-authority notification — the organisation notifies the national competent authority. For SRA-regulated firms, the SRA Code of Conduct incident reporting obligation applies in parallel as a domestic obligation. PROC-AIMS-EUINC-001 routes each incident to the appropriate notification channel based on its classification outcome.

Section 2 — The Classification Framework

Three types. Four severities. One decision path.

Type A — Technical Incident
AI system failure, API outage, workflow error

The system failed to function — not functioned to fail. No quality impact on the output or the persons affected by it. Article 26(5) notification is not triggered. ITIL Incident Management only: restore service, log root cause, prevent recurrence.

Type B — Quality Incident
AI system produced incorrect, biased, or unreliable output

The system functioned but produced an output that was materially wrong, misleading, or potentially harmful. Whether Article 26(5) is triggered depends on severity: if the output reached an affected person and caused or risked causing harm, notification assessment is mandatory. If caught by HITL review before external use, a Type B incident is logged but notification may not be required — with a documented assessment of why not.

Type C — Serious Incident
Output caused or risked causing harm to persons

Article 26(5) and Article 73 are triggered. Provider notification shall occur "without undue delay" — in practice, within 24–48 hours of awareness. Competent authority notification follows under Article 73. Use of the system in the affected context shall be discontinued immediately pending investigation and remediation.

Section 3 — The Procedure Architecture

PROC-AIMS-EUINC-001 — what it contains

  1. Step 1
    Incident intake (WF-INC-001) An n8n webhook-triggered intake form captures incident date, AI system involved, description, detecting person, and whether the output reached an external party. On submission, the record enters the inc_incident table with a timestamped, immutable audit entry. Every incident is captured — Type A through Type C — before any classification decision is made.
  2. Step 2
    Classification assessment The responsible officer classifies the incident by type (A/B/C) and severity (P1 Critical through P4 Low). Classification is not optional and cannot be skipped — an unclassified incident in the register is treated as an open escalation until a classification is entered.
  3. Step 3
    Notification assessment For Type B and Type C incidents, a documented notification assessment is completed: did the output reach an external party? Did it cause or risk harm? Is Article 26(5) triggered? The assessment is recorded with the officer's name, date, and conclusion — whether notification is required or not, and the reasoning either way.
  4. Step 4
    Notification execution (if triggered) Provider notification email template generated from the incident record. Competent authority notification logged with reference number. For high-risk systems, use is discontinued in the affected context pending formal clearance. All notifications timestamped against the incident awareness date to evidence "without undue delay" compliance.
  5. Step 5
    Root cause and corrective action Every Type B and Type C incident generates a root cause record. Systemic root causes — a pattern of hallucinations from the same system, a recurring failure in a specific use case — generate a Problem record in the inc_problem table and trigger a corrective action review. ITIL Problem Management applied to AI system quality failures.
ℹ Note — The Value of Logging Type A and Type B Incidents That Don't Trigger Notification

The procedure's greatest value is not in the notifications it sends — it is in the log it builds. An organisation that logs every AI system quality failure, with a documented notification assessment for each one, accumulates three things no other approach produces: pattern data (which AI systems fail most often, in which use cases), evidence of proactive governance (we assessed this incident and concluded notification was not required, here is why), and a clean audit trail if a serious incident does occur and a regulator asks what happened before it. The alternative — not logging unless notification is triggered — leaves the organisation unable to demonstrate that it has been monitoring AI quality at all.

06
Chapter 06 · Articles 25 & 53 · REG-AIMS-GPAI-001

GPAI Verification —
The Supply Chain Obligation

Every organisation using GPT-4o, M365 Copilot, Gemini, or any other large language model is deploying a General-Purpose AI model under EU AI Act Chapter V. The supply chain verification obligation applies regardless of whether the model is accessed through a product interface.

Articles 25 & 53 ISO/IEC 42001 Cl. 8.4 ITIL 4 — Supplier Management
Section 1 — The Legal Obligation

What GPAI means and why it reaches every organisation

Regulation (EU) 2024/1689 — Article 3(63) · Definition of General-Purpose AI Model

"An AI model, including where such an AI model is trained with a large amount of data using self-supervision at scale, that displays significant generality and is capable of competently performing a wide range of distinct tasks regardless of the way the model is placed on the market and that can be integrated into a variety of downstream systems or applications."

The GPAI definition is technology-agnostic, but in practice it captures every large language model in commercial use. GPT-4o is a GPAI model. The GPT-4 series underlying M365 Copilot is a GPAI model. Gemini is a GPAI model. Claude is a GPAI model. The defining characteristics — trained on large data at scale, generalises across tasks, integrable into downstream applications — are met by every AI drafting, research, or workflow tool in use by regulated organisations today.

This matters because the EU AI Act's GPAI obligations follow the model, not the product wrapper. An organisation using M365 Copilot is not merely a customer of Microsoft — it is a deployer of a GPAI model under Chapter V, even though it interacts with the model through a product interface rather than directly via API.

ℹ Note — Article 53 Obligations Are on the Provider, Not the Deployer

Article 53 obligations — technical documentation, training summaries, copyright policy, deployer information — are obligations on OpenAI, Microsoft, Google, and the other model providers, not on deploying organisations. The deployer's obligation under Article 25 is to verify that providers have met these obligations, and to maintain supply chain governance records under ISO/IEC 42001:2023 Cl. 8.4. REG-AIMS-GPAI-001 is the verification instrument — it does not require the deployer to produce technical documentation itself.

Section 2 — The Three-Layer Architecture

Provider obligations, systemic risk, and deployer verification

Layer 1 — Articles 51–55 — Systemic Risk
GPAI Models with Systemic Risk (10²⁵ FLOPs threshold)

Models whose training compute exceeded 10²⁵ FLOPs — a threshold that GPT-4o, Gemini Ultra, and Claude Opus are presumed to exceed — face additional provider obligations under Article 55: adversarial testing, incident reporting to the EU AI Office, and cybersecurity measures. Deployers shall verify and document that their systemic-risk model providers are meeting these additional obligations annually.

Layer 2 — Article 53 — All GPAI Models
Provider Must Document — Technical Documentation, Copyright Policy, Training Summary

All GPAI providers must maintain technical documentation about the model and its training, publish a summary of training content, have a copyright compliance policy, and provide deployer-facing information documentation. Deployers verify these four obligations using REG-AIMS-GPAI-001 checkpoints 1–4.

Layer 3 — Article 25 + ISO/IEC 42001 Cl. 8.4 — Deployer
What Your Organisation Must Do

Verify provider Art. 53 compliance. Maintain supply chain records — DPA status, data residency position, exit strategy. Classify systemic risk per Art. 51. Review annually. Document every checkpoint. REG-AIMS-GPAI-001 produces a per-provider, per-model supply chain record that answers every question a governance questionnaire or regulatory audit will ask.

Section 3 — The Nine Verification Checkpoints

REG-AIMS-GPAI-001 — what is verified for each provider

#CheckpointSourceEvidence Required
1 Technical documentation accessible Art. 53(1)(a) Link to provider's model card or technical specification document
2 Copyright compliance policy published Art. 53(1)(c) Link to provider's copyright and IP policy
3 Training data summary published Art. 53(1)(d) Link to provider's published training summary
4 Deployer information documentation available Art. 53(1)(b) Link to API documentation and usage policies
5 Systemic risk classification confirmed Art. 51 Classification as systemic / non-systemic with rationale
6 Data Processing Agreement in place ISO/IEC 42001 Cl. 8.4 / GDPR Art. 28 Signed DPA reference number and date
7 Data residency position documented ISO/IEC 42001 Cl. 8.4 Confirmed data processing location(s)
8 Art. 55 adversarial testing (systemic risk only) Art. 55(1)(a) Evidence of provider's red-teaming or third-party testing programme
9 Exit strategy documented ISO/IEC 42001 Cl. 8.4 Data portability position and contract termination procedure
ITIL 4 — Supplier Management

Under ITIL 4, GPAI model providers — OpenAI, Microsoft, Google, Anthropic — are Critical Suppliers. The firm's AI capabilities are entirely dependent on their continued availability, terms compliance, and model performance. ITIL 4 Supplier Management requires that critical suppliers be subject to annual review against documented criteria. REG-AIMS-GPAI-001 is the Critical Supplier Register for AI providers. The nine verification checkpoints are the documented review criteria. The annual reverification cycle is the ITIL supplier management review in operational form.

∑
Closing Chapter

The Unified
Compliance Posture

Six obligations, built separately, produce six registers. Built together, they produce something more valuable: a compliance posture that is structurally coherent, mutually reinforcing, and capable of answering any governance question a client, regulator, or auditor will ask.

The Evidence Pack

What a complete EU AI Act evidence pack looks like

When an organisation completes all six obligations in this guide, it has produced six specific evidence artefacts. Each one stands alone as evidence of a discrete legal obligation. Together, they constitute a governance architecture that is greater than the sum of its parts.

Ch. Document Obligation What it proves Status trigger
01 REG-AIMS-LIT-001 Article 4 Per-person, per-system training records with competency level and responsible officer verification Universal
02 DOC-AIMS-ART50-001 Article 50 Formal disclosure statement covering all generative AI use cases and the HITL editorial procedure Dec 2026
03 REG-AIMS-CLASS-001 Annex III Documented three-step Annex III screening for every AI system, with responsible officer sign-off Universal
04 FRIA-AIMS-001 Article 27 Non-trigger confirmation (Part A) or full FRIA (Part B) based on classification outcome Conditional
05 PROC-AIMS-EUINC-001 Article 26(5) Incident log with classification, notification assessment, and corrective action for every AI incident Universal
06 REG-AIMS-GPAI-001 Arts. 25 & 53 Per-provider, per-model supply chain governance record with nine verification checkpoints Dec 2026

Why the obligations are structurally interdependent

The six obligations are not a list. They are a dependency graph. The classification register (Chapter 03) is the gateway that determines whether the FRIA (Chapter 04) and the incident procedure (Chapter 05) are mandatory or precautionary. The literacy register (Chapter 01) is the evidential foundation for the transparency statement (Chapter 02) — because you cannot credibly claim human oversight without first demonstrating that the humans are qualified to provide it. The GPAI verification register (Chapter 06) is the supply chain evidence that underpins everything else — because all five other registers depend on AI systems whose providers must themselves be compliant.

An organisation that has only some of these documents is not partially compliant — it is selectively evidenced. The gaps between the documents are where regulatory exposure lives. A perfect literacy register alongside no transparency statement is a firm that trained its staff to use AI tools but never told anyone what it was doing. A perfect classification register alongside no incident procedure is a firm that knows which systems are high-risk but has no way of detecting or reporting when one of them fails.

The governance calendar

Once all six registers are in place, the compliance posture is maintained through a structured annual governance calendar. The review cycle for each document is not optional — it is the mechanism that keeps the evidence pack current as AI systems are added, updated, or retired.

Continuous
Incident Log (Ch. 05)

PROC-AIMS-EUINC-001 is live at all times. Every AI incident is logged on detection, classified within 24 hours, and assessed for notification obligation within 48 hours.

Per person/system change
Literacy Register (Ch. 01)

REG-AIMS-LIT-001 is updated when a new AI system is added to the register, when a new staff member joins, and when the refresh due date for any existing record is reached.

On any AI system change
Classification Register (Ch. 03)

REG-AIMS-CLASS-001 is reviewed when any AI system is added, materially updated, or retired. The classification of existing systems is reviewed annually even in the absence of system changes.

On reclassification or annual
FRIA (Ch. 04)

FRIA-AIMS-001 Part A is reviewed annually. Part B is activated if any system receives a High-Risk classification and is reviewed whenever the system or its use context materially changes.

Annual minimum
GPAI Register (Ch. 06)

REG-AIMS-GPAI-001 is re-verified for each provider annually. New providers are added within 30 days of a new GPAI model entering the organisation's AI system register.

On any AI portfolio change
Transparency Statement (Ch. 02)

DOC-AIMS-ART50-001 is reviewed and updated when any AI system is added or retired, when a use case materially changes, or annually — whichever comes first.

⬛ The Compliance Posture — In One Paragraph

An organisation that has built all six registers can answer every EU AI Act governance question in under 30 seconds — because the answer already exists in a system, with a date, a responsible officer's name, and an audit trail. Staff training? REG-AIMS-LIT-001. Transparency statement? DOC-AIMS-ART50-001. Classification of every AI system? REG-AIMS-CLASS-001. FRIA position? FRIA-AIMS-001. Incident history? PROC-AIMS-EUINC-001. Vendor verification? REG-AIMS-GPAI-001. Six documents. Six obligations. One posture. That is what this series builds — not aspirations, not policies, but evidence that exists and can be retrieved.

UNUS London · Governance Academy

Build all six registers — one module per month

Governance Academy members receive each EU AI Act Bridge module as it is released: Supabase schema, n8n automation workflows, HTML dashboard, and build guide. Every module is deployable in a single session. All code is owned permanently. The complete evidence pack, built in six months.

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Document Control

Publication record

Document ReferenceEBOOK-AIMS-EU-001
Version1.0
TitleEU AI Act Compliance: A 6-Obligation Build Guide for Regulated Organisations
StatusPublished
PublishedAugust 2026
Next ReviewFebruary 2027, or on material EU AI Act regulatory update
Retention7 years from date of publication
OwnerUNUS London Ltd — Compliance Architecture Division
Standard AlignmentRegulation (EU) 2024/1689 · ISO/IEC 42001:2023 · ISO 9001:2015 · ITIL 4 · IEC 82079-1:2012 · ISO/IEC Directives Part 2
SeriesEU AI Act Bridge Series (ART-AIMS-EU-001 through ART-AIMS-EU-006)

DISCLAIMER — This publication is produced by UNUS London Ltd for educational purposes only and does not constitute legal advice, regulatory advice, or advice on compliance with Regulation (EU) 2024/1689 (the EU AI Act), ISO/IEC 42001:2023, or any other standard, regulation, or statutory instrument. Nothing in this publication shall be construed as creating a legal or advisory relationship between UNUS London Ltd and any reader. All scenario organisations, named individuals, and regulatory reference numbers used for illustrative purposes in this guide are entirely fictional. Any resemblance to real persons, organisations, or registration numbers is coincidental. All templates, schemas, and controlled-document examples referenced in this guide require professional adaptation and qualified legal and compliance review before use in any operational environment. The regulatory deadlines, implementation timelines, and legislative provisions cited in this guide reflect the position as of August 2026 and are subject to change through delegated acts, implementing acts, guidance from the EU AI Office, and national competent authority decisions. Readers should verify all regulatory positions against primary sources before taking compliance action. · © 2026 UNUS London Ltd · Registered in England and Wales · unuslondon.com · compliance@unuslondon.com · EBOOK-AIMS-EU-001 v1.0